Problem During Registration

I've had a problem, too. I can't even get as far as the push pins. It just keeps searching and searching...
The stores never show up.

Hi veramarie, could we get a few more details from you to help work on the problem? We need to know what kind of operating system and the type of browser you use. If you have any other details that could be helpful to the tech department in working on a solution to the problem, it would be very much appreciated.

In the meantime, you could try clearing your cache and see if that might help resolve the problem. If you're not sure how to do this, here are the steps for Internet Explorer and Firefox.


To clear your internet cache in Internet Explorer:

1. Open Internet Explorer

2. At the top of the screen, click on Tools.

3. In the Tools menu, click on Internet Options.

4. In the Internet Options window, find the Temporary Internet Files section. Click on Delete.

5. A Delete Browsing History window will appear. Click on the Delete Files button.

6. A verification screen will then come up. Click Yes to delete the files.

7. When this is finished, you can click Close, then click OK on the Internet Options window, this will return you to your web page.

To clear your internet cache in Firefox:

1. From the Firefox menu options, choose Tools and then Clear Private Data.

2. In the Clear Private Data window that appears, uncheck all checkboxes except for the Cache checkbox.

3. Click on the Clear Private Data Now button.

4. When the Clear Private Data window disappears, all of the files saved (cached) from your Internet browsing activities will have been removed.

VeraMarie,
Thank you for the additional information! Could you also let us know what kind of operating system you're using?

Thank you so much for helping!
Angela

Hi Roe,

My zip code is 11365. This in the borough of Queens in New York City, NY. New York is a BIG city and state, LOL, and I can't imagine why none of the stores in ANY New York City area cannot be accessed.

Thanks again